experience at Korin NYC
Interested in hearing about others' experience here.
Have bought a couple of knives, a stone and a few accessories from Korin, and so far have slightly less than enthusiastic impression overall.
the staff has always been courteous, and i appreciate that this is a family run store serving a need for japanese cutlery in nyc.
however, i've had a couple of things happen i wasn't too crazy about.
both sayas i have purchased for a gyuto have almost instantly split open when getting a little wet, so i'd say the generic ones they sell kinda suck.
the togiharu 1000/4000combo stone i bought (admittedly an entry level item), cracked all over the place even when i just soaked the coarse side (now i just soak the whole thing, **** it). this stone dishes and loads incredibly fast as to make even quick touch up work a bit of a hassle, not a great product by any stretch.
i bought a yanagiba in tokyo (i'm a lefty and couldn't find a fitting saya at the shop), when i called korin and asked about getting a saya they first said, 'we won't sell you a saya for a single bevel knife you did not buy here.' ***? i mean, if you respect knives, you would want them to be cared for, whether you sold them or not. then at the store they did say, well we can try and order one but if it gets here and doesn't fit you still have to buy it, no returns. wasn't impressed here.
just this week i purchased two of their 'mizuyama' stones, a 2k and 6k only to find when getting home the 2k was so warped and untrue it was unusable, returned both immediately.
i also feel some of the knowledge they share (or lack thereof) relating to the care of japanese knives, and purchasing advice for novice cooks is either out-dated or simply innaccurate.
doing business there has always felt very impersonal and stiff, in stark contrast to the JKI experience.
anybody have similar, different experiences? please share, thanks!
I have had only great interactions with Korin both online and in the store. They took the time to show me some sharpening tips while I was in the store. Showed me how to maintain an asymetric blade I had botched. Very generous people IMO.
It's difficult to get generic sayas that will fit well for knives that you don't sell. The best I'd expect them to be able to do is to see if any of the ones they have in-stock will fit your knife when you bring it in... and if none of them are close, then you're out of luck there. You'd have to go to someone who makes custom sayas.
Nothing but positive experiences with my purchases from Korin over the last few years. Mari has been very helpful and pleasant right here on KKF finding out any thing I wanted to know. Jon has also been very pleaseant when I've spoken to him. I'm just thankful we have not one but two dealers in the US that ARE this good.
I have the 1k + 5k and have been fairly pleased with them (I'm certainly not the most experienced in this area though). Sorry to hear you've had a few bad experiences, that doesn't reflect my history with them.
Originally Posted by matteopotenza
glad to hear others experiences have been more positive overall. still happy to have such a place here in the city
stones usually need to be flattened before first use, just how it is.
The saya issue - buy it online through them if you can't find another place that sells one. I've bought sayas from them before for my knives that didn't come with sayas.
I've dealt with them only once via an internet order. Service was absolutely first rate.
This thread should be moved to Korin's sub forum.