I got the package.
Someone from the AV dept. shares my first name and last initial.
A coworker of that person thought the package was for his coworker, so he took it to the AV dept. (Why he took someone elses mail without that person asking him to is beyond me.)
IMO That still doesnt excuse the management giving me the runaround / lying about the tape but whatever.
I'm glad it turned out. With that said, I was going to give some advice as I often ship high value items to hotels.
(1) A lot of shippers (UPS/Fedex) automatically insure, so there is that to consider. You may have gotten something back -- if not all.
(2) If you purchased it with a credit card and never received it, there is also that avenue. You would have most likely been reimbursed.
(3) When shipping anything to a hotel, I would recommend calling the day ahead and the day of and alert them a package is coming.
(4) The hotel can still sign for it and send it back too. This has happened to me before. They might accept it, look for a guest by that name, not find it, and send it back the next day. Check with the shipper too.
Just my thoughts, but I am glad it worked out. It should have happened without glitch, but all it takes is one weak link in a hotel.
Excellent news! Enjoy your FKH!
Wow, Im sure glad you got the knife man. I was trippin out and it wasn't even my knife.
Wow, thank you all for the warmth.
I am glad everything worked out in the end and as Benuser said, enjoy your new FKH. My first foray into Japanese knives was a 210mm FKH gyuto and I still use it almost every day.
Originally Posted by Benuser