IMPORTANT NOTICE TO ALL CUSTOMERS-PLEASE READ THIS
We just posted this notice on our website, facebook, and e-mail auto-responder... please read.
Thank you so much for visiting Japanese Knife Imports. We are posting this notice so that we can inform you of a few things. Since the beginning of Japanese knife imports, the company has been run entirely by myself and Sara. This kind of family environment has been wonderful for us, but we are right now on the precipice of beginning our own family. Sara and I are just a few weeks away from her due date and are getting ready to have our first kid. Because of this, we thought it would be important to put up this message so that you understand that at some point in the next few weeks, we may close for about a week in order to deliver our child and take care of Sara and Kenzo. We have no clue exactly when this will be, so we wanted to give everyone a fair heads-up. We are doing our best to be on top of things as much as possible. For what its worth, our due date is November 28th.
In addition to that, we have been constantly inundated with emails. Lately, it has been taking us a little bit longer to get back to emails and phone calls than we would like. Please bear with us as we do our best to get back to you in a timely manner, though it may take us a few days to get back to you. Often times, calling us at the store (310) 399-0300 is a better way to get a hold of us, so if you have more immediate needs, this might be your best option.
For the time being, and up until the time of our child's delivery, all packages will be shipped in a timely manner without any delay.
We thank you so much for your patience and understanding.
-Jon, Sara, and soon to be Kenzo