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Thread: Talk about a Class Act

  1. #1
    Senior Member DSChief's Avatar
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    Talk about a Class Act

    Just received my first package from JKI; Very small order a stone holder & lapping plate. What blew my socks off was a hand written note
    from Sara, thanking me for the order. When was the last time any vendor said thank you for your patronage.

    It's a safe bet on who will be getting future business.

    As a side note, used my new toys to work on an Old soldier. a 10 " MUNDIAL chef's knife. Thats been abused for close to 20 yrs. and has had
    more than a few trips through the Dishwasher. about 5 min on the 1200, the same on the 5000. and now I cutting paper just like the
    guys doing YouTube vid's.

  2. #2
    Senior Member Johnny.B.Good's Avatar
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    Quote Originally Posted by DSChief View Post
    When was the last time any vendor said thank you for your patronage.
    The last time I ordered something from Japanese Knife Imports!

  3. #3

    Zwiefel's Avatar
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    Quote Originally Posted by Johnny.B.Good View Post
    The last time I ordered something from Japanese Knife Imports!


    I also got hand written notes from Mari at Korin.
    Remember: You're a unique individual...just like everybody else.

  4. #4
    Senior Member brainsausage's Avatar
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    Probably THE best customer service I've ever experienced. I try to send as much business as possible their way.
    The AI does not love you, nor does it hate you, but you are made out of atoms it might find useful for something else. - Eliezer Yudkowsky

  5. #5
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    Quote Originally Posted by Johnny.B.Good View Post
    The last time I ordered something from Japanese Knife Imports!
    Yep, When I first saw that note I said to myself, "They will be getting a lot more of my business".

  6. #6
    Senior Member ThEoRy's Avatar
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    It gets em every time....
    Starting this harvest I'm a starving startling artist/
    Lyrical arsonist it's arduous spitting this smartest arsenic/

  7. #7
    daveb's Avatar
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    If you order enough "stuff" you'll eventually get a package that Jon wraps. A mere mortal with a tape dispenser. But Sara always writes the notes.
    Dave
    Older and wider.

  8. #8

    Zwiefel's Avatar
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    Actually, I got a handwritten note from Jon as well...I think he was working on a holiday and Sara wasn't there.
    Remember: You're a unique individual...just like everybody else.

  9. #9
    Senior Member ThEoRy's Avatar
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    +1 I got a Jon note with My Gesshin Hide Kamagata Usuba..
    Starting this harvest I'm a starving startling artist/
    Lyrical arsonist it's arduous spitting this smartest arsenic/

  10. #10
    Senior Member Johnny.B.Good's Avatar
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    I've had both too...

    Sara note + wrapping > Jon note + wrapping.


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