Ive been reading this forum for about a week or two but this is my first post.
Ive been cooking for about ten years. Im on my 2nd line cook job and up until now all ive owned have been walmart knives, a kiwi(that I use daily) and a mercer 8" chef knife. After some debate I purchased a 240 fujiwara carbon suji.
I had it shipped to the hotel that I work at since im there more than my home and id rather the knife not sit outside my front door till I get home from work. I assumed itd be safer at a hotel front desk...
The knife got to work on my day off.(thursday the 31st) I got the delivery notice in my email and noticed it was signed for. I figured instead of going to work on my day off, Id get the knife the next day. (friday feb 1st)
I go in today(yesterday the 1st.)) and the front desk guy cant find it. I come back later when the manager is there and ask her, i mention the name that the fedex email mentioned signing for it and it was the front desk guy I asked earlier. He doesnt remember...what the box looks like, where it is, or where he put it. He "never touched it", meaning he left it on the check-in counter where the fedex guy left it, where any passing customer could have taken it from. Is it SOP to leave guest mail on a public counter next to the business cards? (rhetorical)
We have cameras but I dont know if they record and how many days they record for.
I told my chef and the manager to mention it to the GM since he should have video access. (He mas in meetings while I was at work.) I plan on going in early tomorrow to talk to the GM. I hope hes working since its a Sat.
If hes NOT working tomorrow and my chef didnt get him to look at the tapes...I doubt the video will be there monday(since they prob only record for a day or two unless something happens to cause them to save a certain tape.)
What would you do in my situation regarding the hotel?
Would you purchase the knife again already?
Thanks for any advice you can give.
Ive been cooking for about ten years. Im on my 2nd line cook job and up until now all ive owned have been walmart knives, a kiwi(that I use daily) and a mercer 8" chef knife. After some debate I purchased a 240 fujiwara carbon suji.
I had it shipped to the hotel that I work at since im there more than my home and id rather the knife not sit outside my front door till I get home from work. I assumed itd be safer at a hotel front desk...
The knife got to work on my day off.(thursday the 31st) I got the delivery notice in my email and noticed it was signed for. I figured instead of going to work on my day off, Id get the knife the next day. (friday feb 1st)
I go in today(yesterday the 1st.)) and the front desk guy cant find it. I come back later when the manager is there and ask her, i mention the name that the fedex email mentioned signing for it and it was the front desk guy I asked earlier. He doesnt remember...what the box looks like, where it is, or where he put it. He "never touched it", meaning he left it on the check-in counter where the fedex guy left it, where any passing customer could have taken it from. Is it SOP to leave guest mail on a public counter next to the business cards? (rhetorical)
We have cameras but I dont know if they record and how many days they record for.
I told my chef and the manager to mention it to the GM since he should have video access. (He mas in meetings while I was at work.) I plan on going in early tomorrow to talk to the GM. I hope hes working since its a Sat.
If hes NOT working tomorrow and my chef didnt get him to look at the tapes...I doubt the video will be there monday(since they prob only record for a day or two unless something happens to cause them to save a certain tape.)
What would you do in my situation regarding the hotel?
Would you purchase the knife again already?
Thanks for any advice you can give.