Decided to try to fix my Desert Ironwood problem myself rather than dealing with my sometimes slow help desk and it's working. I deleted everything in the Desert Ironwood section, re-downloaded the pictures and re-listed. Seems to have worked. I haven't gotten to all the pieces yet, but I will by this afternoon. In the meantime, I added a couple of pieces of D.I. that were not listed before. Sorry for the inconvenience and thanks for your support.