Just had an exchange with a customer in Texas. She first claimed there where knife scratches on the bottom of her board then when I saw the photos she sent they turned out to be limb scars. Her rant was they would cause the board to fail in the future and wanted me to warranty the board for however long it was she wanted. The end result is she has threatened to demean and besmirch me on the internet forums if I didn't guarantee it forever. She even read the thread here about the defective board which hit the dumpster some time ago and claimed hers was one of those.
Then there is the customer in California who ordered two containers of Board Butter which they received on 3/27. On 4/8 they made a claim with their credit card company claiming they were either damaged on receipt or not as described. If they were damaged all they had to do was let me know and I would file a claim with the post office. Not as described, they were two tubs of wax. How could that be not as described. Now they want their $30.60 back, I will be hit with an additional $20.00 for the chargeback and they will get the two containers for free.
Thank goodness the majority of my customers are good people and not as petty.
I realize this may sound like a rant but I thought I could vent a little among friends.