While I am sure they are nice people and certainly have nice knives for sale, the code behind their web site ordering system is buggy and this bug shows up if one is ordering unique items.
The story is that I placed an order for a custom knife that was one of a kind, their web site accepted my order, took my credit card payment, issued an order number etc. Only, soon thereafter, I got an email from the owner saying the knife I wanted had sold 2 hours before I placed my order. No well designed web site would *ever* allow this to happen -and I used to teach (and still write about) this stuff, so I speak from experience...
Personally, I do not relish getting excited about a very very special purchase only to have my hopes dashed by a buggy web site.
So, my suggestion is that you verify that a unique item really is for sale before you get to excited about your potential purchase from them. This is especially true if it is a special present to yourself or to a loved one. It's a real downer to psych yourself up for a major purchase of something so beautiful and so expensive, then make it, only then be told "oops you didn't actually buy it" because our web site has a bug.