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Thread: Be careful of ordering unique items from Epicurean Edge, buggy web site

  1. #61
    Once again the squeaky wheel gets the grease. I need to learn to complain more!
    "Those who say it can't be done are always pasted by those doing it"

  2. #62
    Senior Member Mrmnms's Avatar
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    Just for the record, I have ordered more than once from EE. The process was not only seamless and problem free, I was given a courtesy discount as a forum member. They were not for items you would normally expect a discount for. Maybe it was the amount of the initial order. There is nothing buggy about the web site.

  3. #63
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    Oh sheesh, we already explained what went wrong but for the record: I left an item in my cart overnight while I waited for Dan to answer a question. After I got the answer I completed the order. AT that time the website did not verify that an item in the cart was still available when an order was finalized, it only did the verification once - when the item was placed in the cart.

    Thus my order was completed, my credit card charged even though in the interim the item had sold only to have to to be reversed later on. As a computer guy, I can safely say this is a shopping cart bug that I believe Dan has already fixed and in any case Dan (and Bill of course) stepped up to the plate to get me a similar knife more quickly than I could have hoped for!

  4. #64
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    I'm glad you did get a knife you are happy with but your last post changes nothing in this thread so far. Nice try though.

  5. #65

    Bill Burke's Avatar
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    HaHaHa, Good try you guys. Maybee I should make a biiigggg loaf of damascus then all you whiners can get a knife.

  6. #66
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    WildBoar's Avatar
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    Quote Originally Posted by Bill Burke View Post
    HaHaHa, Good try you guys. Maybee I should make a biiigggg loaf of damascus then all you whiners can get a knife.
    No -- I want mine to be unique
    __________
    David (WildBoar's Kitchen)

  7. #67

    Bill Burke's Avatar
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    Quote Originally Posted by WildBoar View Post
    No -- I want mine to be unique
    ha ha ha there is always one.

  8. #68
    Senior Member Mrmnms's Avatar
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    I'm all for the big loaf. Count me in

    Sent from my SM-N900V using Tapatalk

  9. #69
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    Quote Originally Posted by Bill Burke View Post
    Maybee I should make a biiigggg loaf of damascus then all you whiners can get a knife.

    That would be a good idea

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