we were talking about this last night at work and i have seen it happen at every place i have worked at whether good or bad.
But the "foodie" customers that come in, judge all the food, ambiance etc, make judgments, then write a negative online review without ever mentioning a word while at the restaurant.
I mean i am all for people writing a bad review if you get bad service and if you get food that was overall not good, its when they go into detail like discrediting the chefs and recipes when they don't even have accurate information.
For example there was a review written for a restaurant i worked at about the truffle mac and cheese and how the sour cream is over powering and disgusting, there wasn't even sour cream in the recipe. I mean if they dont like it why not send it back? or simply put the mac and cheese was not very good or bland etc.
What do you guys think? Just curious as to what others opinions on this are? The consensus was the same as mine but we all work in the kitchen.