split0101
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- Aug 17, 2013
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So for my birthday, the finance committee approved a new addition to my budding collection. This one took a little more convincing but at the end of the day I was able to pitch a good enough case.
I would like to introduce all of you to my new Carter. Its a 6.1 sun High Grade Funayuki w/ Custom Handle.
I havent had time to use it today, but I have to say this came in scary sharp (much sharper than my Takeda). Im going to get some quality time with it this weekend and I'll let you know my opinion. In the meantime here are some pics.
I know some people complain anbout the F&F of the custom handles, but I think this one looks and feels great.
Also, I have to give a ton of praise to Murray's staff. There was a shipping error where they accidentally sent me the wrong knife. They quickly contacted me and asked if I rather keep the one they sent or ship the one I ordered. I decided to return the knife for the one that I ordered. Because of the mistake, they refunded me the return shipping, and with my new knife they also included a copy of Murray's book (awesome).
What really impressed me though was that as soon as I shipped out the knife they shipped mine. It was basically the honor system and I thought that was remarkable. Not to many places would have done that without receiving their product back first. This is what customer service is all about. It will definitely leave a lasting impression on not only the quality of his work, but the quality of his staff as well.
I would like to introduce all of you to my new Carter. Its a 6.1 sun High Grade Funayuki w/ Custom Handle.
I havent had time to use it today, but I have to say this came in scary sharp (much sharper than my Takeda). Im going to get some quality time with it this weekend and I'll let you know my opinion. In the meantime here are some pics.
I know some people complain anbout the F&F of the custom handles, but I think this one looks and feels great.
Also, I have to give a ton of praise to Murray's staff. There was a shipping error where they accidentally sent me the wrong knife. They quickly contacted me and asked if I rather keep the one they sent or ship the one I ordered. I decided to return the knife for the one that I ordered. Because of the mistake, they refunded me the return shipping, and with my new knife they also included a copy of Murray's book (awesome).
What really impressed me though was that as soon as I shipped out the knife they shipped mine. It was basically the honor system and I thought that was remarkable. Not to many places would have done that without receiving their product back first. This is what customer service is all about. It will definitely leave a lasting impression on not only the quality of his work, but the quality of his staff as well.