Myself, I don't live in the States and so don't have to worry about the 20% so much. I think if service is good then, fine, perhaps round up the bill when you pay. But 20%? That's a lot. And of course it all depends on where you are.
Of course there are many countries where you never tip in restos and where service can be perfectly fine. Must be a breath of fresh air if you're not used to that and, whoa, you suddenly find that you've just eaten and that you only need to pay what you're supposed to. To me the mandatory tipping culture that exists in North America is pretty odd indeed.
The 'mandatory' tipping in the US is because the servers are typically paid around/ less than minimum wage. In many other countries the servers are paid better (which is reflected in the cost of the entrée, etc.) and tipping is not normal.
David (WildBoar's Kitchen)
the government also taxes tips in the US. which means very often servers dont actually recieve any income through their paychecks and live enirely on their tips/tip share.
from the stuff i've watched minimum wage in your country is $7-$12 dollars an hour, depending on the state. and if it were an ideal world, it would be $22 dollars an hour by now, according to someone i watched on video that computed everything including inflation and stuff.Do away with tips and pay them a living wage would be the way to go.
i'd like to think, with the standard of living on your country among other things. it would be a very liveable wage indeed and eliminating tips altogether.
"Those who say it can't be done are always pasted by those doing it"
Where I work BOH gets a little tip money but we all share it equally and generally only get about £10 a week. The dishwashers get the same. I get the feeling the minimum wage over here in the UK is higher than that in the US though. I understand that FOH are responsible for a lot of how happy a customer is, but at the same time to get the damn food out there takes a lot of sacrifices FOH doesn't haven't to make, FOH basically have a much cushier job to be honest. I'm glat to get any extra money, but it is still a little grating when someone works about 8 hours a week and gets like 3-4 times the tips I get for a 50 or 60 hour week. Basically I think it should be more equal