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Thread: Shipping Issue

  1. #11
    Senior Member

    Join Date
    Sep 2013
    Location
    Saint-Petersburg, Russia
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    823
    I got used to waiting for month for my packages... thats just how post service+customs are functioning. Even for insured and trackable packages (like USPS Express for example) it usually takes 3-4 weeks to ship from US to Russia... and it takes like 2-5 days for the package to travel over US and all the rest time is lost somewhere in Russia.

    Once it took 2.5 months to deliver package from US to me with cheapest airmail service. It was a cheap package and I just assumed it was lost, so wasn't really cared. To my great surprise it safely arrived. It was a warm hat which I ordered just before Christmas. Arrived somewhere in March...

    So choosing a trackable and insured shipping for countries like Russia would be probably the best way for you. So as for recipients. Just don't be upset by such things. Sometimes **** happens

  2. #12
    Senior Member stevenStefano's Avatar
    Join Date
    May 2011
    Location
    Norn Iron
    Posts
    1,391
    I prefer to have things with a tracking number because it saves me a load of time. Way it works over here is that when your package arrives they hold it in your nearest delivery depot then send you a letter telling you to pay the fess blah blah blah and it takes ages. But if it's tracked I know exactly when it gets here and just get it and pay the fees in person, saves loads of time

  3. #13
    Quote Originally Posted by Lefty View Post
    If something goes wrong in a transaction with me, or any other vendor on here, please let us know, and I'm sure we'll do what we can to make it right. That is, in my opinion, one if the best parts of buying from small businesses, and not faceless corporations - we really do care. As you all likely know, we are passionate about helping people get products that suit them and they will be proud to use.
    Lefty, I think you hit the nail on the head here. As small businessmen we know how important each and every customer is and customer service is number one, two and three on the list of priorities. Lefty, I'd stand beside you any time, any where.
    Please visit my store at www.dreamburls.com Imagine the possibilities!
    Email me at service@dreamburls.com
    Visit our Facebook page at www.facebook.com/dream.burls
    All sales are backed with a no questions asked money back guarantee.

  4. #14
    Senior Member
    mr drinky's Avatar
    Join Date
    Feb 2011
    Location
    St. Paul, MN
    Posts
    3,108
    I've always gotten stuff from Lefty quickly as well as others from Canada, but one time a package took about 4-5 weeks. The luck of the draw and what customs randomly selects.

    With that said, whenever I ship knives I kiss them and hug them good-bye just in case I never see them again

    k.
    "There's only one thing I hate more than lying…skim milk, which is water that's lying about being milk." -- Ron Swanson

  5. #15
    Senior Member
    Join Date
    Jul 2013
    Location
    Canada
    Posts
    697
    Hey Tom. Curious to know where this stands at the moment. Has a final decision come yet?

  6. #16
    Mistakes and losses will always happen ! It is how you handle it that madders
    I have lost some money many times. But what i have found out that if you treat your costumers good they will return and buy many times more then you loos in the end !
    So don't be worried to loos some money here and there. If your costumers is happy they will come back and pay your looses back !

  7. #17
    Senior Member split0101's Avatar
    Join Date
    Aug 2013
    Location
    NJ, USA
    Posts
    115
    Overall this forum has a great reputation for the honesty of its members. If you think about it, there is a significant amount money that is exchanged each week on the B/S/T forum and you almost never see any public grievances about people getting ripped off.

    With that said, I firmly believe in tracking and in some cases insurance. I rather pay the extra few bucks and have piece of mind then try to save a few bucks and then wonder what happened. I would say that this is the unfortunate cost of doing business.

    Keep up the good work and hopefully this doesn't change your opinion of the forum members that purchase from you.

  8. #18
    Senior Member Mr.Magnus's Avatar
    Join Date
    Jul 2012
    Location
    Stockholm, Sweden
    Posts
    869
    Get your ass back up on the horse Tom. you can do it

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