It's a common situation in any office -- especially for those in the communications industry: You communicate something (quite clearly, you think). The person with whom you're communicating receives the information (quite clearly, they think). And neither one of you is right.
Fact is, there is very often a big gap between what is intended and received. The "evolution" of "communications" technology, namely e-mail and text messages, is baiting us with apparent connectivity, only to lead us down a path of confusion, frustration and the belief that we have actually communicated at all.
Of course, all communication, even in its purest, face-to-face and focused form, falls prey to the imperfections of emotion, situation, distraction and interpretation. So we're talking about a matter of degree here. But the big question is: Are we aware of the limitations of the communication methods we're using? And do we correct for them?