Well, I'm not sure where to post this but I'm so pleased with my experience that I felt the need to share. To make a long story short, a Carter was never high on my priority list for a number of reasons. A friend of mine had a need for some cash in a hurry so I took over his spot for a custom order. I figured it would be a couple of good knives from white #1 with a junky handle. After several months of waiting, the knives arrived. One with a couple of mm of broken tip, which wasn't a big deal and a little chunkier than the other one which also wasn't a big deal but I sent a message describing my observations and gave some advice on how to pack knives, anyway. I'll just say that in what seems like no time at all, I had another knife, just the way I'd want it (other than the handle, lol) and packed in several layers of cardboard and tape (about 5 minutes worth of it). I got what I wanted and I took what I would characterize as a good natured shot over the packing comment. BTW, they might be the best cutters ever to grace my kitchen and the best chunk of change I've ever spent on a knife related toy.
Also, Jason (who I saw on here a while ago) was pretty cool, too.