Toyopl
Before ordering a BoardSmith, let me share with you my very recent experience; just received a 2"x18"x24" Maple/Walnut from them, 4 days ago.
THE GOOD:
1. BoardSmith is highly recommended on net.
2. Board arrived very nicely packaged.
THE LESS THAN MOST EXCELLENT:
1. Not all wood types were available as advertised; wanted Mahogany/Walnut... but I settled for a Maple/Walnut. I'm a nice person.
2. When the board arrived, it showed a non-consistent building block pattern; lower and upper are different in blocks position and bonding line pattern. From distance it looks OK, but when in use looks funny. Have exchanged a few emails with Dave regrading the aesthetics of his board. Dave's explanation was based on "structural requirements". I happen to be a mechanical engineer, and his explanation was mostly "fluff". My guess... it was just a cost issue.
3. Board warped after the first wash, never used. .25 inch on one side, .30 inch on the other. Sent pics to Dave, and below is his explanation/solution:
"In the past 10 years of building cutting boards, I have seen water damage like you showed in your photos. The only way to avoid that is to make sure the board is completely dry before placing it on a counter top. The only solution my customers have recommended is to allow the board to dry on an end or edge before placing it back on the counter. It is because of this possibility I stress using the feet so the board doesnt sandwich moisture between the board and counter. It doesnt take much to warp a board, as you have found out and moisture will cause a board to bend and warp. The good news is that once the excess moisture evaporates, the board will return to a normally flat condition."
4. I have no intention to deal with a special drying requirements cutting board (supposedly a premium board); BoardSmith refused to either replace the defective board, or to accept it as a return. I decided to lot the credit card people deal with this.
It could be bad luck... but, even with a bad cutting board, I would've have expected true customer service from BoardSmith.
BTW, my current cheap 2" wood cutting board has been in service some 15 years (I don't even remember where I bought it, do not know who made it)... and it never warped, under any circumstances.
Hope you have better luck,
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I'm starting to get my wife acquainted with the pricing of Walnut butcher block so she can get me one for Christmas
I'm checking who makes what and at what price, and so far I found these guys that came recommended, could you add anyone else to the list ?
BoardSmith is of course first on the list but I think he's out of my price range.
http://www.lonestarartisans.com
https://cuttingboardgallery.com
http://www.mollscarpentry.com
http://theboardsmith.com