I hope he responds:
Subject: Firestorm brewing, you need to do something
The discussion on KKF is getting angrier, I confess I too was disappointed to discover that there were orders (and deposits) from 2012 that were not filled nor refunded.
I'm also disappointed that you haven't responded to my recent emails.
I think you have to take whatever finished knives you may have - even if they are in your private collection, knife blanks, steel and put them up for sale on KKF with the proceeds going to refund people in the order they made their deposits.
Otherwise I think people will band together, hire an attorney in Canada and things will get really really messy and unpleasant.
I really wish you well but I think everyone's patience is exhausted ..