I've been working through a "customer service situation" over the past couple of months with a non-KKF bladesmith. I always like to give the benefit of the doubt, support "the little guy", put myself in their shoes, etc. Earlier today the "customer service situation" ended and I was given a refund (less a lot of my time, running around to the post office, etc.) and advised that I shouldn't purchase products from them in the future, although I've purchased some other blades which I really like. At this point I would like to know if I am being too picky?
EDIT: In the interest of full disclosure, I had the refund amount as a store credit for some time in anticipation of purchasing another knife.
I don't expect perfection, but there are some fundamentals that should be met. Yes just about any shaped piece of metal can cut if it has an edge, but I'm not talking about a $20.00 knife from Wal-mart. What are your thoughts about this choil shot? For information, the knife is double bevel and cost in the $450-$500 USD range. This is a brand new OOTB knife.
I'll continue the story once I have a sense from the community whether or not I am crazy.