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Thread: PM inbox through KKF App

  1. #31
    Matus's Avatar
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    Just a quick update - I have experienced both types of behaviour (everything OK and no messages shown) within 48 hours.

  2. #32
    Senior Member dwalker's Avatar
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    I am just recently experiencing this problem and am unable to solve it. Galaxy s7, uninstalled and reinstalled the app and still no luck. I have not been able to access my inbox via mobile for at least 4 days.

  3. #33
    Administrator
    daveb's Avatar
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    I'm on my Galaxy now. Inbox is fine, have both read and unread there.
    Older and wider..

  4. #34
    Senior Member dwalker's Avatar
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    Still no go for me. Same result on Wi-Fi or 4G.

  5. #35
    Senior Member foody518's Avatar
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    Quote Originally Posted by dwalker View Post
    I am just recently experiencing this problem and am unable to solve it. Galaxy s7, uninstalled and reinstalled the app and still no luck. I have not been able to access my inbox via mobile for at least 4 days.
    Yep, same phone same issue here. For the past few weeks

  6. #36
    Administrator Angie's Avatar
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    Jul 2016
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    I tried it on my android phone (Samsung 7 Edge). I have checked the settings and there is something that may be causing the issue. I have reported it to the tech.

  7. #37
    Senior Member Marek07's Avatar
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    The only time I have problems seeing Inbox or Sent items is when I exit the KKF app while still in Inbox or Sent. The problem has always been rectified by going to any other thread, then exiting the app. When I fire it up again and go to the Inbox, messages are visible.

  8. #38
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    I have been having issues on the app for the past few weeks. Messages won't load. Using Android on Samsung s7

  9. #39
    Senior Member dwalker's Avatar
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    Quote Originally Posted by Marek07 View Post
    The only time I have problems seeing Inbox or Sent items is when I exit the KKF app while still in Inbox or Sent. The problem has always been rectified by going to any other thread, then exiting the app. When I fire it up again and go to the Inbox, messages are visible.
    This used to work for me, but no longer.

  10. #40
    Senior Member
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    Quote Originally Posted by dwalker View Post
    This used to work for me, but no longer.
    Same here

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