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Thread: Issues with Craig Steven's product?

  1. #1

    ecchef's Avatar
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    Issues with Craig Steven's product?

    Anybody else have issues with Steven's product?

    I just received a pair of scales that are way different what he depicted in his listing. The pattern is the same, so I know it's the right product, but the color is completely unlike what he showed. Supposed to be a deep blood red with deep orange flames...what I got was some kind of washed out cabernet red with babyshit colored flames. Just awful.

    This is the second time I feel his products haven't lived up to his claims. The first pair I got were supposed to be a vivid purplie/magenta color with well defined black spalting. After installation, it turned out to be some muddy looking purple-ish color that's so dark the spalting gets lost.

    Am I the only one experiencing this? I've never had this issue with any other wood vendor.
    Last edited by ecchef; 03-07-2015 at 10:27 PM.
    Though I could not caution all I still might warn a few; Don't raise your hand to raise no flag atop no ship of fools. - Robert Hunter

  2. #2
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    No, I have the same issue. His images don't accurately reflect what I see when I get the product. Even after I wet the product with thine r or water. Ms tick with mark at burl source. What you see is what you get.

  3. #3

    ecchef's Avatar
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    Thanks. So then, why does his stuff command such high prices?

    FWIW, His pic vs. my (unretouched) pic:
    Click image for larger version. 

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    Though I could not caution all I still might warn a few; Don't raise your hand to raise no flag atop no ship of fools. - Robert Hunter

  4. #4
    Senior Member chinacats's Avatar
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    Yours is unretouched...I may question his. I've never purchased from him before and now I definitely never will.
    once in a while you get shown the light, in the strangest of places if you look at it right

  5. #5
    Senior Member chefcomesback's Avatar
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    I haven't used his products yet but I know they are seen as premium , can it be due to the lighting set up of the pictures taken rather than editing them?

  6. #6

    ecchef's Avatar
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    I dunno Chef...but don't ya think he would compare the photos to the actual items before he listed them? The pics I posted are markedly different from each other.
    I don't know crap about photoshop or photography in general, so my pic is very accurate to the actual item colors. No enhancing there.

    Like Eric mentioned above, I haven't run into this thing with KKF vendors ever.
    Though I could not caution all I still might warn a few; Don't raise your hand to raise no flag atop no ship of fools. - Robert Hunter

  7. #7
    Das HandleMeister apicius9's Avatar
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    He may overdo it with saturation and contrast settings. Doesn't he take things back if you don't like them? I have not bought from Craig in quite a while. Never had any issues but I also did not go for the high color items, except a few blue ones that came as I expected them. At least his stabilization is good, but if you don't like the colors that will not help much...

    Stefan

  8. #8
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    I definitely won't buy his stuff anymore. He does offer returns, but it is such a pain to return a 30.00 set of scales. As a consumer I want the images posted to reflect what the item actually looks like in person!!

  9. #9

    Dave Martell's Avatar
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    I won't use his wood anymore. I've been burnt by warping, buckling, and cracking not to mention the pictures never matching up to the actual product. I class him in with all the rest of the ebay wood sellers I've had the misfortune of dealing with and they're all off limits for my work.

  10. #10
    pkjames's Avatar
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    Issues with Craig Steven's product?

    imo it's almost not possible to have a "true" representation of wood, given everyone has different lighting set up, monitor set up, etc. Worse is, if everyone does a bit of retouching, you are almost forced to do so or your product would never sell.

    I thought of selling timber but because of this, I figured this is a bit out of my comfort zone.

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