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Thread: UPDATE - Please read if waiting for work from me!

  1. #1
    Dave Martell's Avatar
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    UPDATE - Please read if waiting for work from me!

    Hi folks,
    As most of you know I've been working myself out of a VERY deep hole for a VERY long time. Many of you know this because you too have been in this hole with me, you've been waiting on either Martell knives or rehandles for a VERY long time yourselves. In fact there are some of you who have been waiting for nearly 3 yrs for a Martell knife/knives! I'm blown away by the patience (most of) you've shown me, allowing me to play catch up by selling knives and doing rehandle work all while you've been waiting on the side lines, this is simply incredible to me. I want you to understand this - I've NEVER forgot about you or pushed you aside easily, I made crappy decisions when I had to and they've always worn hard on me and this is all going to come to an end for you shortly as I will be catching up here in the foreseeable future.

    Currently, I still have a lot of rehandles in the shop to do, most are multiples for individuals. I believe that I've got all of the singles finished. Most of you folks who have multiples have recently received an email or PM from me so you know that your time is coming soon. For the rest of you who have not heard from me recently please hang on a bit longer while I push forward.

    For Martell knife customers, I'm going to finish up a few knives that I have in the works at the moment and then I'm going back to the beginning of my list and making all of the knives owed (those paid for, be it partial or full payment) BEFORE I make any others. These knives will be made as close to possible in the order to which the original dates of payment were made.

    While all this is going on I will continue to accept sharpening/repair work but I will not take on any new rehandle work, major projects, or make Martell knives for sale. It is of paramount importance to me to clear my books and make good to all who are owed before doing anything else.

    I'm VERY sorry to everyone who has put up with my mess for so long. I hope that I can gain some trust back from you through fulfilling those orders that are way overdue.

    I promise to be talking to you all soon. Please stick with me for just a bit longer.

    Dave

  2. #2
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    To those waiting, it will be worth it!! The 240 gyuto I picked up a few months ago is outstanding,one of my top 3 knives, and the three are so close it could be considered a draw.

  3. #3
    Senior Member Mucho Bocho's Avatar
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    Can you have a draw with three?
    One thing you can give and still keep...is your word.

  4. #4
    Senior Member tjangula's Avatar
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    It's all good Dave

  5. #5
    Matus's Avatar
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    Just when I was about to drop you a PM about my unused rehandle ticket (WA one - from 2 or 3 years back). But I understand and I appreciate your openness. Hope you will get things leveled soon and can continue with taking new orders.

    Power to Dave!

  6. #6
    Dave Martell's Avatar
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    Going back though my paperwork, it's even worse than I thought, some folks have waited way longer than 3 yrs.....this is simply inexcusable.

    I've just sent out emails & PM's to a whole bunch of you early guys, let's get this fixed.

    Dave

  7. #7
    Dave Martell's Avatar
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    Update>

    So far since posting this thread, I'm at 3 Martell knives done and another 1.5 (almost complete) from the front of the list (old orders).

    I've also managed to do a crap load of western rehandles, repair & sharpening work, and a couple of Stefan handle installs too.

    From here I've still got a lot to do though to get things correct. Many of you have already heard from me and know that I'm moving towards your turn but for those who still have knives here in the shop waiting please continue to know that I haven't forgot you and promise to get to your stuff ASAP.

    I truly appreciate the patience that you've all given me.

    Dave

  8. #8
    Senior Member tjangula's Avatar
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    Thanks for the update Dave :-)

    I know it will be worth the wait, and appreciate you keeping us apprised of the status.

  9. #9
    Dave Martell's Avatar
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    Still plugging away folks. This past week and a half I've been working on petties, petties, and more petties plus some rehandle and refinishing work too. The Martell knife list of pre-paids and a significant number of rehandles that were waiting here have been done but so much more still to go.

    The next round I plan on doing will be some Martell gyutos that were newer orders that I started on months ago that I need to get done plus "The Week of Tanner" (tons of rehandles....might be 2 Weeks of Tanner) is fast approaching too.

    I'll keep you all updated as we go.

    Dave

  10. #10
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    Quote Originally Posted by Dave Martell View Post
    "The Week of Tanner"
    Is that like a national Canadian holiday

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