We are in a rural area so we only have one choice for phone & internet service.
Frontier is the company that we have.
Today I called them to add a second internet line at my home. Since we have such a slow connection (3mb) I wanted my own bandwidth when I work at home in the evenings.
The phone rep rambled on about my phone plan and such, talking fast and jumping all over the place. Slowed down at the cost per month and then transferred me to an independent verification company.
They wanted to get a recorded authorization from me to allow a freeze from changing my agreement.
When I asked for clarification he said he just needed a recorded yes before the phone company could add the 2nd internet line.
When I attempted to give a conditional yes stating I agreed as it was explained to me, he stated it had to be an unconditional yes.
It felt like I was getting trick f***ed so I told them "Do not make any changes to my account".
Has anyone experienced anything like this?
Maybe I am overly suspicious.
or......maybe there is a new/better internet service coming to town and they are trying to tie us up before the word gets out.
Just because I am paranoid, doesn't mean they're not out to get me.