Please Give Feedback on Knife Order Form

[Marko Tsourkan]

Typo corrected.

'Other' here implies a type different from ones in the form. For example, it could be a variation of a knife I make, say a kiritsuke-shaped gyuto vs a regular gyuto, or a completely different knife, like yanagiba, which I hope to be able to make at some point.

I removed "other" from the Leigh field as I think the lengths offered should cover most people's needs.

Some things will have to be further clarified and expanded on later - this is just a quick attempt to have the form up and running by Monday.

M

[Marko Tsourkan]

Standard waiver language to protect yourself. Have language saying something to the extent that this is only an order form, not a guarantee of production, production will only be started upon payment and availability of materials, you will not be responsible for any errors made by the person completing the order form, etc.

Thanks, that does sound good. I will include that in a confirmation email.

M

[mr drinky]

Just an idea. How about an 'undecided' drop-down option, especially for the handle options? I often leave handle choices until the very end as my preferences usually change from the time I order the knife until it is actually produced. The only options now if a person is undecided is to select 'none' (which sends the wrong message) or select 'other', but then a person is left explaining in the comments field that they are undecided about wood, handle style, spacer, end cap, and ferrule.

k.

[Marko Tsourkan]

Just an idea. How about an 'undecided' drop-down option, especially for the handle options? I often leave handle choices until the very end as my preferences usually change from the time I order the knife until it is actually produced. The only options now if a person is undecided is to select 'none' (which sends the wrong message) or select 'other', but then a person is left explaining in the comments field that they are undecided about wood, handle style, spacer, end cap, and ferrule.

k.

Sure, why not?

That would also imply that I might have to provide a recommendation and some explaining on pros and cons of the other types.

M

[Johnny.B.Good]

I showed your form to Eugene (my tech guru friend), and he recommends that you add a simple CAPTCHA (8+2 for example) to reduce your exposure to spam from web bots. He also suggested that you might force the person submitting the order form to first create an account, in order to better keep track of your customers down the road (trying to match up order forms with invoices, changing contact information on all open orders at once, etc.). Down the road, you could allow customers to login to their accounts and view open orders, payments, track progress, etc. Finally, he asked why there is no quantity option, which at first I found amusing, but maybe it isn't!

[Marko Tsourkan]

Got Captcha in place. As for quantity field, it would not make sense unless a person orders multiples of the same knife, which probably will rarely be the case.

Thanks, John -

[Marko Tsourkan]

I want to thank everybody who chimed on in this thread.

Your input is much appreciated.

M

[Dieter01]

I would appreciate if the confirmation email included the specs of the knife ordered (ie the data just put into the order form).

[Marko Tsourkan]

Hey fellas,

thanks again to all who contributed. The input keeps coming.

I added Grip Preference field to both forms as I find it important piece of information in determining where to put a balance point on a knife. The assumption is that most wa handled knives have a balance point forward (small knives might have it at the handle) and Western handled knives have a balance point at a bolster.

Grip preference also important when I make a D handle - for a pinch grip users I make a ridge a bit more acute (blends into a palm's bend better) than for a 'cup' grip users where I would have to flatten the ridge for a more comfortable hold.

M

[Mingooch]

Ok, when can I actually order using the form?