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Senior Member
Jon and Sara do an outstanding job. The knife advice, the sharpening ( I urge everyone to take advantage of this), the wrapping, the note.....all first class. Having said that...the other point I would stress is to have a 'live' conversation with Jon. Even if you're sure you know what you want....go ahead and chat with him about it.
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Senior Member
I was tempted to do so, but restrained myself as I didn't want to use up too much of his time. Instead, I sent a PM to which he replied. I try to be mindful of others' time as that has a cost to them. But, yeah, I would like to chat with Jon about my next purchase, which is still many moons away.
Regards,
Mark
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for what its worth, giving me a call is the best way to get ahold of me... better than e-mail or PM and to be honest, i prefer to just talk to people over the phone. Dont feel bad about it at all.
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Senior Member
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Jon and Sara's level of customer service is quite extraordinary. They have a customer for life through me and I hope one day to make it out to their shop.
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