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Thread: Customer Complaint

  1. #1
    Still Plays With Blocks
    The BoardSMITH's Avatar
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    Customer Complaint

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    I received a board back with a note from the customer that the board had a major crack and she was worried that food might trapped requiring a toothpick to clean it out. When I measured with my calipers it measured 0.0085" wide by 0.1655 " long. Surely large enough for a steak to get lost in.

    BTW After three days back in the shop, it has closed up to nothing.

  2. #2
    Canada's Sharpest Lefty Lefty's Avatar
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    Can I have it?
    09/06

    Take a look around at: www.sharpandshinyshop.com

    Email me at: tmclean@sharpandshinyshop.com

  3. #3
    Senior Member
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    Some people should just buy plastic boards.

  4. #4
    Engorged Member
    El Pescador's Avatar
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    +1
    Quote Originally Posted by GlassEye View Post
    Some people should just buy plastic boards.
    "So you want to be a vegetarian? Hitler was a vegetarian and look at how he turned out."

  5. #5
    Still Plays With Blocks
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    Quote Originally Posted by Lefty View Post
    Can I have it?
    Call or PM me tomorrow and I will give you the pricing.

  6. #6
    Senior Member
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    Reminds me of when my mother put a hot cast iron pan on my maple board, as I ran over yelling "noooooo!" She says what? nothing will happen, board splits a hole right in the centre as she sheepishly pulled the pan off. I oiled it up for a bit and it is pretty much fine now. Any other things you can do? I saw your post using an iron and water to fix a board and it was very interesting, just wondering if you have any more tricks for the next time somebody else almost ruins one of my boards.

  7. #7
    Someone didn't want to oil their board...

  8. #8
    Senior Member DwarvenChef's Avatar
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    Thanks for reminding me... I need to oil my board

  9. #9
    Senior Member
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    I'm sad to say that after moving back to Sweden, yes, the average Swedish supermarket steak will actually get lost in there

  10. #10
    Senior Member
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    You seem to making light of your customers expectations? For the prices you charge for your cutting boards I don't see why the customer shouldn't be allowed to expect perfection. No? I certainly will when I order one of your boards.

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