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Customer Complaint - Page 5
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Thread: Customer Complaint

  1. #41
    Senior Member

    Join Date
    Feb 2011
    Location
    San Diego, CA
    Posts
    4,227
    Every wooden object in my house has some sort of minor imperfection. It's a piece of tree, after all.

  2. #42
    Senior Member Salty dog's Avatar
    Join Date
    Mar 2011
    Location
    Caledonia
    Posts
    1,883
    Ahmm, Are we making mountains out of slag heaps?

  3. #43
    When customers eat at my restaurant, I don't fight with them over missed expectations or concerns that they feel warrant a refund.

    Put it this way: I Hope everyone who eats here has a wonderful time, I Know everyone who eats here is treated fairly, but I do Not want every customer to come back.

    We choose a method and standard that allows us to eek out a mortgage payment, but if you want your 14oz steak -- grilled well done -- fat free -- prime cut -- in 8 minutes for 10 bucks, and don't like that 'char" flavor... by all means let me buy your lunch, chat you up, and recommend somewhere else to try next time.

    That being said... I still **** up plates...so if you ordered Steak and got Cobia, yeah that was my fault ... lol

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