App access denied

Discussion in 'Support' started by valgard, Feb 20, 2020.

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  1. Feb 20, 2020 #1

    valgard

    valgard

    valgard

    Stones Addict (terminal case)

    Joined:
    Jan 5, 2017
    Messages:
    2,850
    Location:
    Calgary, AB
    For the last couple hours at least I have kept receiving an "access denied" message when trying to access the forum with the app. But it seems to be fine when using the browser.

    Cheers,
    Carlos

    Screenshot_20200220-001032.png
     
  2. Feb 20, 2020 #2
    @Angie, could you please have a look?

    I stopped using the App a long time ago - just does not offer the same functionality as the web version. My understanding is that it will eventually be phased out, but I am not 100% sure.
     
  3. Feb 20, 2020 #3

    valgard

    valgard

    valgard

    Stones Addict (terminal case)

    Joined:
    Jan 5, 2017
    Messages:
    2,850
    Location:
    Calgary, AB
    It's working again now. Thanks.
     
  4. Feb 20, 2020 #4

    Angie

    Angie

    Angie

    Staff Member Administrator Global Moderators

    Joined:
    Jul 29, 2016
    Messages:
    1,999
    Location:
    SouthEast
    I don't know of anything we are doing that could have effected the app. Tapatalk may be tweaking some things as the app is built on a Tapatalk platform.
     
  5. Mar 25, 2020 #5

    Eitan78

    Eitan78

    Eitan78

    Supporting Member

    Joined:
    Apr 4, 2017
    Messages:
    622
    that's too bad,
    just saw the app was discontinued, I personally know of many members/users that use the app only and probably won't go online anymore, if there is a way to fix this it should be done.
     
  6. Mar 25, 2020 #6

    Angie

    Angie

    Angie

    Staff Member Administrator Global Moderators

    Joined:
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    I hope they can move forward and find KKF on their mobile browser. It's very sharp and most people enjoy having the full range of abilities the whole forum gives.
     
    bahamaroot and M1k3 like this.
  7. Mar 25, 2020 #7

    labor of love

    labor of love

    labor of love

    Senior Member

    Joined:
    Dec 15, 2011
    Messages:
    8,440
    Didn’t like the app anyway. Don’t miss it at all.
     
    bkultra and Angie like this.
  8. Mar 26, 2020 #8
    The app did a couple things quite well. Attaching photos was one of them. The rest kinda sucked.
     
  9. Mar 26, 2020 #9

    Xenif

    Xenif

    Xenif

    Senior Member

    Joined:
    Jan 3, 2018
    Messages:
    1,342
    So the app is gone for good? I actually liked it
     
  10. Mar 26, 2020 #10

    valgard

    valgard

    valgard

    Stones Addict (terminal case)

    Joined:
    Jan 5, 2017
    Messages:
    2,850
    Location:
    Calgary, AB
    sad to hear that, hadn't been able to check kkf on my phone in days. Attaching photos and discarding threads I was not interested in easily were huge pros of the app for me.
     
  11. Mar 26, 2020 #11

    Angie

    Angie

    Angie

    Staff Member Administrator Global Moderators

    Joined:
    Jul 29, 2016
    Messages:
    1,999
    Location:
    SouthEast
    What makes using mobile browser and regular forum harder to add images? Just upload a file and you get your images, and choose one. Upload, choose Full image and then Post Reply or thread.
     

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