What exactly does "*Bernal Cutlery is not responsible for items left over 90 days." mean? Do they make attempts to contact the owner?
I would think they would need to be clearer as the true owner could have legitimate reasons for leaving the knife longer than 90 days.
If you follow them on IG, they make it pretty clear that there have been many attempts over a long course of time -
If you have a sharpening order that has been with us for a few weeks (or few months) don’t worry.
If you have been contacted 14 times since 2019 best not hit that snooze button on our last call