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I dont get email notifications on new posts in bst

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Nick112

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hi I would like to get email notifications for all new threads in bst forum.

I have tried to ”watch” the forum but I dont get email.

I do get email on watched threads.

Please advise.
Thanks
 

J.C

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As far as i know, you only get notifications for the thread that you replied or watched. New BST thread can only be seen by keep refreshing the page or checking it every hour (like i do).
My 2c
 

Angie

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Try again. Also, re watch that forum so it will reset. Let me know the outcome please.
 

Nick112

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Hi I have tested again. I have tried to unwatch and watch the bst forum before without success. Am i supposed to be able to get email notifications for new thread in a watched forum?
 

Angie

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If you watch a forum, you will get notification of a new thread. BUT, you must watch the thread to get notifications of replies to it.
 

Nick112

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Hi thanks for your reply, I do not recieve emails on new threads. I do get email on other watched threads. Is there a setting? Any other issue? Should I register a new account?? Pls advise
 

stringer

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Same here, I haven't been able to get notifications from watching the forum*. I had already subscribed so I unsubscribed and resubscribed and still nothing. Thank you for looking into it Angie.


*Edited to say forum instead of thread
 
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Michi

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I’m seeing the same thing. After a watching the BST forum, I don’t get any notifications.
 

Angie

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Please do two things,
1. Check your alert preferences as you should be getting notifications
2. Look in you Spam email folder to see if any went there.

And have all of you been receiving alerts from the forum? Or not?
 

stringer

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Please do two things,
1. Check your alert preferences as you should be getting notifications
2. Look in you Spam email folder to see if any went there.

And have all of you been receiving alerts from the forum? Or not?

I receive email alerts from subscribed threads. I still do not receive from subscribed forums. I also tried clicking on the "WATCHED FORUMS" button at the very top of the website. This gives you a list of your subscribed forums. There's a checkbox next to each subscribed forum and then their is a drop down dialog. It gives you the option to receive emails/alerts. I tried this, but it didn't work either. I also made sure that every option to receive notifications/alerts is checked in my preferences.
 

Angie

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What is one or two of your Watched Forums. I think I have found the issue, but I want to make some setting changes to the forums you watch to see how it works for you.
 

stringer

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What is one or two of your Watched Forums. I think I have found the issue, but I want to make some setting changes to the forums you watch to see how it works for you.
I would like email notifications for the BTS Knife Forum and the BTS non-Knife Forum
 

Angie

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I have just made a change on those two that should notify on new messages/posts. I figured there were more of those that new threads. Let me know if you see a difference.
 

stringer

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Unfortunately, it's still not working. I tried fiddling with all the settings a few times.
 

Angie

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I made one more change to see if this helps. I am not seeing why anything would stop the alerts/emails if you have those settings. I've watched those forums so I can see if I get any information, etc.
 

Nick112

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Hi thanks for looking into this. I still not getting email alerts for new threads in the bst forum. Are you getting that? Thanks
 

Angie

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Are you making sure when you watch the forum you have alert and email notification set?
I just watched both for sale forums, and added a test post and I immediately received the email about that post.
upload_2019-7-26_10-4-26.png


The email needs to be checked. If you have checked it before, go back and check to make sure it is still checked and let me know, please.
 

bahamaroot

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It was working for me. I was getting so many emails I had to unwatch it! Got tired of being notified to all the "I would buy this but I'm not" posts.
 
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