Need some help figuring out how to get status for 2 knives from Sweden that are stuck in Chicago. One has been there since 12/20/2019 the other 1/3/2020. I contacted USPS, but they claim that since the knives haven't physically been picked up by USPS, there is nothing they can do. All I have are these Your item has been processed through our facility in ISC CHICAGO IL (USPS) at 5:13 pm on December 20, 2019. Your item has been processed through our facility in ISC CHICAGO IL (USPS) at 2:45 pm on January 3, 2020. Anyone had similar experience and is there anything I can do about this?