I've been offering free sharpening on my knives since the beginning. So far it's worked out where I've only had a small fraction come in to collect, only a few yearly regulars. It's also opened up for additional business since maybe only once (or twice) a Martell knife came in by itself. So I'd have to say it's worked out OK to make this offer.
On a related note, what I do have to address is the idea that I can refinish blades and handles for free. I've been doing this over the years, never had an official policy on it. I've thought about it often though, and especially a lot lately, as it's come up enough to need a call to be made.
On a related note, what I do have to address is the idea that I can refinish blades and handles for free. I've been doing this over the years, never had an official policy on it. I've thought about it often though, and especially a lot lately, as it's come up enough to need a call to be made.