My angle & pressure problem

Discussion in 'Sharpening Station' started by adam92, Jan 10, 2020.

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  1. Jan 15, 2020 #91

    adam92

    adam92

    adam92

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    Update

    Even though i sending so many problem picture to Gaku, Only thing he said is should be cause by poor sharpening.

    Can, repair for me but i have to pay the actual shipping fees to return the knife, I'm super disappoint with customer service like this.

    I'm not saying my sharpening technique super good, but basically control angle & pressure i still know what I'm doing!

    Won't believe TF brand anymore. paying high price to receive major problem like this knife is unacceptable.
     
  2. Jan 15, 2020 #92

    madelinez

    madelinez

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    Even though Dave has very strong opinions about Takeda knives (recent years and my favourite j-knife) and strong opinions about other knives that I like, he's not being unreasonable. A good TF is god-like, a bad TF is a very sad $1000 throw away.

    Always trust the professional sharpener, especially when they're the one fixing your knife out of "the factory" based on a bad outcome. Dave deals with bad knives on a daily basis, I'll continue listening to him... maybe I'll keep rolling the dice as well but that's on me :)
     
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  3. Jan 15, 2020 #93

    adam92

    adam92

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    I have to admit i brought a lemon.

    This knife is my birthday present from my partner, She's Even more pissed off than i was..

    I ask New Zealand Professional Sharpener but he said he couldn't fix my knife problem like this, maybe too complicated & not worth it to waste his time, i understand.
     
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  4. Jan 15, 2020 #94

    madelinez

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    I hope you don't think I'm blaming your choice. You were unlucky and it really sucks :(
     
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  5. Jan 15, 2020 #95

    Garner Harrison

    Garner Harrison

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    I don't know how other will view this advice but it may help you. If you've spent a large amount of money and you want it back you can contact Consumer protection agencies to put a complaint against the vendor as you have received a defective product and the vendor wont do anything. There are a ton of ways you can seek help. the ICPEN (International Consumer Protection and Enforcement Network) might be a good start into looking into how to get your money back.

    Bottom line is you received a defective product from what I see and if he wont fix it for you or replace it, you deserve your money back.
     
  6. Jan 15, 2020 #96

    adam92

    adam92

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    I know i were unlucky & sucks:Iagree:.

    firstly i thought Gaku will accept to return the knife without asking me to pay shipping fees, but i was totally wrong. If the problem is cause by me, I'm more than happy to pay shipping fees to return the knife, but obviously new knife under one month, Only first sharpen & problem came out like this is not my fault, Annoying about what he is telling me.:mad::mad::mad:
     
  7. Jan 15, 2020 #97

    madelinez

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    Australia has very strong consumer protection laws. I've used them multiple times :D

    I would assume NZ is just as fair, but if Adam purchased outside of Australasia he'll need to rely on the business's goodwill.
     
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  8. Jan 15, 2020 #98

    adam92

    adam92

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    Thank you for the information, is very useful to me, i would call them on friday when i finish work, I'm very appreciate for your help.
     
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  9. Jan 15, 2020 #99

    Garner Harrison

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    Last edited: Jan 15, 2020
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  10. Jan 15, 2020 #100

    Dave Martell

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    Who is "Gaku"?
     
  11. Jan 15, 2020 #101

    Nagakin

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    I don't mean to derail or hijack, but since we're on the subject I was looking into a TF a month or two down the road and was wondering what your opinions are about buying one in-store from a shop like Epic Edge?

    My eyes aren't trained to see imperfections like that yet and I wouldn't know until my first time on the stones, but they're all great guys over there who wouldn't knowingly sell a defective product. I'm only worried if they miss something as well and one of us ends up taking a loss in the end.
     
  12. Jan 15, 2020 #102

    adam92

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    The Seller from TF website.
     
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  13. Jan 15, 2020 #103

    adam92

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    I'm buying from TF official website, Gaku is they seller, Obviously some problem you won't know until you touch stone.. hope you don't get any lemon like me.
     
  14. Jan 15, 2020 #104

    parbaked

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    Gaku is the TF English speaking customer service or salesman. He answers English emails and often works at the Tokyo shop.
     
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  15. Jan 15, 2020 #105

    McMan

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    Bummer about your situation man. Worse about his response.
    Anytime sharpening is involved, this opens up the possibility for the vendor to just say "Hey, but you didn't sharpen it properly. You're problem not ours."
    However, anytime geometry is involved, they can't make that same argument.
    The knife is clearly bent. It seems fair to me to insist on a replacement, with shipping on their dime.

    Did you send him this picture?
    [​IMG]
     
  16. Jan 15, 2020 #106

    GeneH

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    Maybe Nagakin can have his vendor run the entire bevel across the stones to prove the blade is flat, straight, no overgrinds. Pretty extreme, but at the apparent cost and problems with these, I would consider having it proofed before I lay down cash.
     
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  17. Jan 15, 2020 #107

    Dave Martell

    Dave Martell

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    Thanks
     
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  18. Jan 16, 2020 #108

    adam92

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    I did send him this picture, he say from his view that's because of my poor sharpening to cause problem.. What can i say!
     
  19. Jan 16, 2020 #109

    McMan

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    Geez. You've got to be REALLY bad at sharpening to bend a knife :upsidedownspin:
     
  20. Jan 16, 2020 #110

    adam92

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    I suspect is this process didn't do well to cause the problem like this.
     

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  21. Jan 16, 2020 #111

    ojisan

    ojisan

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    Did you get burr in the edge of the spot you pointed out? I see very very thin polished area at the very edge of the area.
     
    Last edited: Jan 16, 2020
  22. Jan 16, 2020 #112

    adam92

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    I can't raise the burr on that area, very difficult compare to other parts.
     
  23. Jan 16, 2020 #113

    Midsummer

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    if you created the low spot it would have come from your grinding material away from that area. That would mean that the low spot in the blade would be at the point of maximum grinding. We can see areas on your knife where there is excessive grinding. They are shiny.

    If you show that the low area on the edge is the part that has the original finish and that the high areas on either side of the low spot are the place where the blade is polished or ground; then he can have no other explanation than a bent blade.
     
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  24. Jan 16, 2020 #114

    adam92

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    IMG_20191214_111201.jpg
     

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  25. Jan 16, 2020 #115

    adam92

    adam92

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    This is the picture when i first got the knife.

    I haved report to Paypal to request refund now.
     
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  26. Jan 16, 2020 #116

    Garner Harrison

    Garner Harrison

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    I hope for the best for you! :D
     
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  27. Jan 16, 2020 #117

    adam92

    adam92

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    I send several email to Gaku but after i said i won't pay for shipping fees, he stop reply my email.

    Looks like i gonna do what i have to do for protect my rights.
     
  28. Jan 16, 2020 #118

    ojisan

    ojisan

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    If it's "difficult" and not impossible, that can be a low spot and would disappear eventually.
    Both a low spot and bent make space between the blade and the card (and you see light). If it's bend, you most likely see light on the other side as well.
     
  29. Jan 16, 2020 #119

    adam92

    adam92

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    I only can raise the burr i sharpen about 20/30 degree.

    On the other side i haved try to put the card, some part shown light some part didn't.

    My friend from Taiwan which is rich experience in sharpening telling me the best way to solve the problem is sharpening with microbevel, and low spot would disappear eventually.

    Suggest me to try hammer but in white one steel seems very dangerous, could break the knife so i stay away from this option for now.
     
  30. Jan 16, 2020 #120

    ma_sha1

    ma_sha1

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    Rubber hammer is the way to go, I used it on my TF, it won’t break the knife.
     

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