Funny you mention it- I just finished the xl, fits 330 as long as you done use Samuri sword handles . So yes- I’m listening to you guys, I promise . Should be done and online next week.I thought you did that to show you can fit a 300mm in your knife roll!
I'm joking...nothing but respect for your stuff...
Full transparency.... I did consider buying that to turn it in to a project knife. I didn't feel the price was right....Chop-shopped Kato WH? Already been done.
The knife is used, has been sharpened. knife is also toward a near mirror finish. It's the perfect match of slilcer and chef knife. Weight- 221g. Width of Spine at Middle- 2mm. Width of Spine Above Heel- 3.9mm.www.ebay.com
And this is how it looked before Jon did a Ma_Sha
Lol, not so, because I don’t need to respond or do anything, still just a hobbyYou should PM Ma_Sha1 for his Shig gyuto. Then it would become work and not a hobby for him.
Working too hard is an excuse to poor management of workflow. I used to manage customer support, we have a policy of “1 business day turn around” policy in response time.Maybe they're working too hard on the three years of orders they have booked to bother with new emails
I think we've been down that road already with some makers here taking on more than they can handle. And possibly taking customers money in the process.But if they have way more orders than they can handle already, perhaps ignoring new emails is a sensible use of time?
you are ready to explain how to manage a full time knife making job but you are not ready to understand spending 4h to grind a quenched knife on a woodworking tool is a shity job ?I don’t want to derail the subject of the thread again, I am responding to the email matter one last time, then I’ll go work on the Shig. Handle
A better managed response does not mean each email must get a customized replies. One simple strategy is two-tiered responses: One can set up a primary email, use cut & paste or even automated response, giving a general but current update to ease customer concerns, and let the customer know that that he can not discuss specific knife until his or her waiting time is up.
Then, direct customer to another email Address when his wait time is up, and handle direct discussions only with those who’s waiting list is up, it’ll be only a few at a time, easy to engage. The two tiered strategy will prevent the rest of the customers from unnecessary worries, & speculating if the guy is out of business, took his deposit & run, or go on forum spreading concerns etc.
There are many ways to achieve customer support efficiency, ignoring customer email is not one of them.
Now, it’s Handle time