Zwilling-Henckels warranty replacements

Discussion in 'The Kitchen Knife' started by EdipisReks, Jan 7, 2014.

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  1. Jan 13, 2014 #31

    EdipisReks

    EdipisReks

    EdipisReks

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    whoops, I meant "but there is nothing about the knife that makes me think it wouldn't be a nice cutter."
     
  2. Jan 13, 2014 #32

    EdipisReks

    EdipisReks

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    And I did chop up an onion, and it cut very nicely, with less stockage than some of reported. I couldn't help myself, however, and I blended the bevels a bit. It's sitting in warm vinegar, right now, in an attempt at smoothing out my residual scratch marks. Maybe I'll take some pics on Wednesday or Thursday. It's a very nice knife.
     
  3. Jan 14, 2014 #33

    marc4pt0

    marc4pt0

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    Whew! For some reason I find relief in this. I really enjoy mine, just wish it had some convex to it.
     
  4. Jan 14, 2014 #34

    EdipisReks

    EdipisReks

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    I'll post pics of mine. The only thing I did was blend the bevel in, so the convexity it has was OOTB. I'd guess there is some variability.
     
  5. Jan 14, 2014 #35

    EdipisReks

    EdipisReks

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    Cut a bit more. After blending the bevel, I could be happy with this knife, even with two Heijis and a Kagekiyo on base. It's a very nice knife.
     
  6. Jan 14, 2014 #36

    marc4pt0

    marc4pt0

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    Very nice, looking fwd to seeing some pics!
     
  7. Jan 14, 2014 #37

    Lefty

    Lefty

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    I knew you'd like it! Now to find out whether or not my upcoming Heiji makes me sell/trade away my other 240s, like you did....
     
  8. Jan 18, 2014 #38

    EdipisReks

    EdipisReks

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    Sorry I haven't taken any pics, but I've been very busy, and I don't really see the sun at all, due to the vagaries of my schedule vs that of the sun. I have Monday off, so I should be able to rectify that soon. Anyway, I've used the knife a good bit more, and I think it's excellent. It's not better at any one thing that any other particular knife I own, but it has a very solid all-around skill set. I think the ergonomics are excellent, and the steel can take a much thinner grind than it has. I hope to tweak it on Monday.
     
  9. Jan 18, 2014 #39

    MowgFace

    MowgFace

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    The one I handled at SLTs flat spot was true, no holes.Though there was a noticeable THUNK at at the heel.

    Is this characteristic of these knives? Or just the one they happened to have?

    Mowgs


    Sent from my iPhone using Tapatalk
     
  10. Jan 18, 2014 #40

    EdipisReks

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    They have a long flat spot.
     
  11. Jan 20, 2014 #41

    EdipisReks

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    Here are a few pics. Click to embiggen.

    Thinned choil:
    [​IMG]

    Original (more or less) choil:
    [​IMG]

    Basic refinish of blade after thinning:
    [​IMG]
     
  12. Jan 20, 2014 #42
    Sorry if you posted this info before ER... How tall is that knife at the heel?
     
  13. Jan 20, 2014 #43

    EdipisReks

    EdipisReks

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    Damn, I got the original choil and thinned choil labels backwards. If a mod would like to fix that, I'd be grateful.

    It was 60.5mm tall OOTB, and is about 60.2mm, now.
     
  14. Jan 20, 2014 #44

    marc4pt0

    marc4pt0

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    Ha! I was wondering that when I saw this earlier. I was thinking, "is it my phone that makes the second look thinner or am I seriously this amateurish?"
     
  15. Feb 28, 2017 #45

    EdipisReks

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    You should see this knife, after Jon Broida went crazy on it.
     
  16. Feb 28, 2017 #46

    Marek07

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    Would love to... pix?
     
  17. Feb 28, 2017 #47

    mhpr262

    mhpr262

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    It sucks to get a knife with a flaw like that. I once wanted to buy the IKEA VG 10 clad Slitbar gyuto when they still had them. I looked at three different knives which the salesman brought me one after another (from the other end of the warehouse, judging by how long I had to wait for him each time) and every single one of them had a massive concave section in the middle. I rejected them of course. After that they wouldn't take any more knives out of their packaging for me ... a real pity, I still have an almost unused normal Slitbar in my collection and it is a pretty nice knife for what it cost back then.
     
  18. Feb 28, 2017 #48

    Bromo33333

    Bromo33333

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    I have a Santoku whose handle became broken, and they gave me a replacement (waiting for it to arrive). But they responded to my question within 48 hours, and gave me instructions for how to return it for inspection and possible replacement. I sent it in the way they said, and they responded within a week, and told me I was entitled to a replacement (since the knife was no longer made - handle style) and game me options to choose. Easy.

    Hopefully you have a similar experience.

    (Also I had a terrible experience sending knives to them for sharpening. Never again. And they weren't accommodating about the sharpening, so I am going to try it myself (nothing to lose at this point).
     
  19. Mar 3, 2017 #49

    aboynamedsuita

    aboynamedsuita

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    I sent my 10" ZK to Jon to do this, looking forward to when it comes back.
     
  20. Mar 3, 2017 #50

    Marek07

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    @EdipisReks & @aboynamedsuita
    When your knives return from their Jon Broida makeover... Photos please!
     
  21. Mar 5, 2017 #51

    aboynamedsuita

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    Will do :D
     

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