- Joined
- Feb 28, 2011
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Hi everyone,
a while ago my website had been hacked and is infected with malware. I had not paid much attention to it and wanted to get to it whenever I have time, but now I also cannot access several emails that run through this hosting service (hostmonster.com). They want $250 per domain for cleaning it up plus over $100/year for basic malware protection. I thought that was what I paid them monthly fees for, and I feel exploited, especially because I had paid that before when it got hacked a couple of years ago. - Or is that standard procedure? In any case, I need to decide whether I pay, get 30 days of protection, and then deal with this crap again or whether I find a place where I can build up my site again. Any thoughts? Any recommendations for hosting services that provide decent and affordable protection against hacking/malware? I also need some tips on how I can transfer my domains etc to a new host.
Thanks,
Stefan
a while ago my website had been hacked and is infected with malware. I had not paid much attention to it and wanted to get to it whenever I have time, but now I also cannot access several emails that run through this hosting service (hostmonster.com). They want $250 per domain for cleaning it up plus over $100/year for basic malware protection. I thought that was what I paid them monthly fees for, and I feel exploited, especially because I had paid that before when it got hacked a couple of years ago. - Or is that standard procedure? In any case, I need to decide whether I pay, get 30 days of protection, and then deal with this crap again or whether I find a place where I can build up my site again. Any thoughts? Any recommendations for hosting services that provide decent and affordable protection against hacking/malware? I also need some tips on how I can transfer my domains etc to a new host.
Thanks,
Stefan