DHL in Canada has been terrible, sorry to say. Transforce took over DHL Canada late last year, and they were hemorrhaging money. Transforce now operates DHL as Loomis Express and is turning things around -- according to my BIL, a general manager at Transforce who was assigned the DHL/Loomis project, they have turned a corner and are making money here. Perhaps things will get better, but given a choice of shippers, DHL would be at the bottom of my list based on past performance (and cost). A one kilo parcel about the size of two 300 mm yanagiba boxes stacked together was 59... and took almost two weeks to get from Berlin to Canada (and another three days to get to me once here). Meanwhile, I've sent a similar parcel back to Europe via FedEx Express... it cost $90, and arrived in two days.