It seems like we are trying unnecessarily too hard to define a good guy and a bad guy. I am not trying to defend anyone, but mishaps happen even to the best and I do not think this endless bashing of one particular seller does any good to the KKF community and in particular to new members (that actually also includes me) and their perception of KKF. The ban of even naming the seller actually makes it hard to share relevant user/buyer experience and, IMHO, the lack of one sticky post from admins that would shortly but clearly explain the ban once and for all does not improve upon the things either. KKF is probably the largest English speaking community when it comes to kitchen knives and has also become an important hub for many vendors - and as we all know - with power comes responsibility.