Zwiefel
Senior Member
- Joined
- Jul 22, 2012
- Messages
- 3,294
- Reaction score
- 6
Some interesting points of view here. I've never bought from Mark, I probably never will because he has pretty outrageous shipping charges, especially when I counter in that I'd possibly have to return a faulty item.
Does anyone think that perhaps one of the problems he has is that his company has grown too fast?
I understand the issues he has on the knife posted in this thread, but I do have to say, I don't feel its fair to judge a company on an issue if you don't tell them about it (leads back to my initial question, maybe hes just selling too many damn knives to keep up the QC)
Its just like in a restaurant, if you don't like the food, but you don't tell anyone, can you really complain about it?
I don't know, maybe I'm ignorant and most of the people who give him reviews are, but how can he get so many good reviews if he really has that poor a service?
I've sent him a number of tedious questions over the last twelve months. I've noticed his replies have gone from fairly in depth, helpful answers, to posting in a public forum, almost wanting other people to answer, to giving you one sentence answers purely of his opinion.
I think the issue with the photos posted in this thread is that they are the result of the knife having been individually handled + sharpened. Not just taking a box off the shelf and shipping it. So the vendor already saw the knife and shipped it anyway. I think you do have a point though.