I would say a gentler technique as well as a more obtuse angle.:tease:
No seriously though you'll just have to grind that bad boy out. That is a bummer. I had a Moritaka never had an problems other than the ridiculously over-reactive cladding. Sucks to see that happen to a knife
I am not sure how the chip got there, I am pretty sure someone tried to sharpen it with one of those cheap sharpeners though. At least that would account for the chipped edge, but no one will fess up to the big chip.
I have a knife with a similar overgrind to Dave's original post and it is kinda funny because for a while I was a little pissed off because I thought I had undersharpened the heel because it was lower than the area just after it, but at least now I know it wasn't my fault