Just wanted to share some FB on a great experience I just had with Microplane's customer service. I bought their professional series of graters about a year or so ago. I used the very fine/spice grater for grating hard cheeses like Parma. After about six months the grating plate separated from the wire handle.
Yesterday I send their customer service an e-mail. They responded within 30 minutes offering to replace my grater including free shipping. No hassles, no worries.
I know a lot of us rely on their graters and I just wanted you to know that were all supporting company that standing behind their product.
WORD
Yesterday I send their customer service an e-mail. They responded within 30 minutes offering to replace my grater including free shipping. No hassles, no worries.
I know a lot of us rely on their graters and I just wanted you to know that were all supporting company that standing behind their product.
WORD