at a bakery in chicago (lost larson):
View attachment 262153
lol, a non-removable 15% staff support fee is added to the bill. you can see it by hovering over the 'taxes and fees' at the bottom as i have done in the screenshot. i almost missed it and just assumed it was some city tax bs at first.
on top of that, 15% tip is selected by default.
that's 30% tip!
a dark pattern. i'm sure many people don't notice the built in 15% and add tip on top of that.
why not just raise all the prices by 15% if it's mandatory? w tf?
i mean really, a cardamom bun is already $5.25. i'm not going to change my mind at $6. they already have me by the balls. and i can't exactly go to the shop next door for one. they sell unusual pastries.
this is just for picking up baked goods. you can buy them online ahead of time and have them set aside for you because a lot of their stuff otherwise sells out early.
i wonder if that support fee gets added on if you buy a croissant in person.