Are they going to refund you your deposit? That knife looks nothing like the photo on the website, unless they are experts in messing up perspective in photos. It looks both much shorter, and to have a much flatter profile. In the link it looks more like a Kramer. It doesn’t feel like what they’re offering, is what you put the deposit down for in spirit or structure.
Regarding hollow grinds, my own experience is limited. Primarily from pocket knives, which tend to be thick stock, deep hollows and comparatively short blades. They make poor slicers.
I do have one knife that I believe has a hollow based on looking at the choil. It is by far and beyond my worst performing knife. On anything that reaches the top of the grind, it turns into a wedge monster which is simply tragic because the rest of the knife is perfect so I’m stuck in a constant love/hate relationship with it.
I don’t think hollow grind is necessarily the devil, think the large Japanese water wheels used for grinding blades, or the flat platens used on belt grinders to mimic the wheel diameter. A well done hollow should perform well in the kitchen, or the those things wouldn’t be so prevalent. Hollows also get used for things like S grinds, which if they are to your taste are supposed to perform quite admirably.
The issue is that when someone uses a small diameter wheel and creates a deep hollow where the curvature changes quickly, as that can lead to wedging.