Korin_Mari
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BTW, I never had to return anything online before, is it a normal practice for the customer to pay shipping twice?
Thank you all for the help and interesting information.
If the vendor feels that there is no major issue, they may ask for the return shipping fee. Returns and exchanges on products is also not a part of the Japanese norm. Unless there is some obvious/major imperfection that both sides acknowledge, stores won't accept it.